• The card is generally applicable to passengers who are adults, children and infants.
  • Air tickets, upgrade services after issued are not allowed to be refunded, transferred or changed itineraries.
  • Upgrade card is only applied to premium economy classes and flexible economy classes (including booking classes W, U, Z, Y, B, M)
  • Passenger will go to the check-in counters at the airport to be guided for using priority services ( Free access to business class lounges at domestic terminals, free 01 extra piece of 10kg checked baggage…)